THANK YOU! I have a 96 inch black diamond, hands down the best screen ever. My cat spotted a fly on the screen and went for it. Well we all know what cat claws will do. I called SI, thinking the worst, I was going to go in circles and end up buying an entire new screen. SI’s rep told me I had a replacement plan I didn’t even know I had, JOY! No questions she asked for the serial number and boom, the replacement screen was ordered and at a cost that was extremely reasonable. She didn’t try to get me to upgrade an already perfect configuration. Just got me a replacement for the damaged screen film. She was an joy to talk to! Empathized, comforted, and very very nice to deal with.
This is an unsolicited end user review that was sent to us as a “thank you” for the value they found in Black Diamond as well as the impressive and immersive experience. Enjoy the review and take a minute to look closely at the (unretouched) comparison photos. We sure did!
Recently we replaced our standard white Screen Innovations (100”, 16:9, 1.0 gain) home theater screen with a Screen Innovations Black Diamond (BD3, 100”, 16:9, 0.8 gain). The difference is amazing. First I’ll explain a bit about our room layout and the light sources, and then provide photos of the BD in various situations. FYI, this is not by any means meant to be a technical review – I’m not particularly into the geeky side of video specifications. However, when we were shopping for the screen I found myself wishing there were more photos available from actual customer installations, so I’m posting mine in the hopes that they will be helpful to someone else.
Our family room (it’s not a dedicated HT) is open to the kitchen and breakfast nook on one side (opening is approx 11’x8’) with a 6” column in the middle’), and 5 windows (dimensions: 48”x60”, 24”x60”, 48”x60”, 24”x60”, and 48”x60”) in a U-shape at the back of the room.
There is a single 48”x24” arched window up high that is covered with blackout material with a fan shade on top, although there is a bit of leakage around the edges. The 5 rectangular windows have wood blinds with blackout drapes on top. 2 blackout roller shades have been installed (one is visible in the top left of the photo below) where the room opens up to the kitchen. The kitchen/breakfast area that the room opens up into is completely lined in glass.
Here is a shot of the room looking back from the screen location:
We took these photos around 2 pm on a bright sunny day and with the following equipment configuration:
- The comparison screen is our old white 100” Screen Innovations 1.0 gain standard screen from 2005. It is not directional – rotating it doesn’t visibly impact the image (you’ll notice it’s sitting up sideways in these photos).
- The projector is a Panasonic AE2000U from 2004 with a newly replaced bulb.
- The 0.8 gain Black Diamond is mounted normally on the wall, with the white screen propped in front of it on the right hand side. The white screen isn’t perfectly flat, but I’m looking at image saturation and contrast here, not perfect focus
- The projector is mounted at the maximum recommended distance of 12” above the top of the screen.Moving it down 6-10” didn’t appear to produce any noticeable difference in the image.
The BD appears much brighter than the old white screen (despite the slightly lower gain), and shows a bit of blue shift, so we have decreased the brightness on the projector and slightly adjusted the color temperature. The brightness adjustment was also needed to get proper black levels on the BD. These modifications didn’t result in much noticeable difference on the old white screen, so all photographs have been taken with the BD projector settings.
One drawback to the BD is that during higher-ambient-light situations like watching football at 2 in the afternoon, there is some unevenness to the image as you move off-center. I wasn’t able to photograph this properly. It’s really only noticeable when you have an image (like a football field) that puts a single color on most of the screen; the effect was most notable in the bottom corners of the image in our setup. Even those bits look a ton better than the old white screen, however, so I don’t find this to be a problem.
In a darkened room, I occasionally notice some sparkling on portions of the image that are particularly bright. I find this to be a minor effect, and completely tolerable, but if you’re bothered by this sort of thing, then this screen is possibly not for you.
In summary: If you have a light control problem, or you want better blacks in general, definitely consider the BD. I’d recommend demoing it in person, though, so you can get a look at the evenness of the image and see if you are sensitive to the minor sparkle effect. Personally, I’m in love with this screen, and now that I’ve lived with it for a few weeks I can honestly say it has changed our home theater experience for the better. We’re also using the theater room more, since we can now watch the projected image at any time of day.
For the record, I don’t work for Screen Innovations. I’m just a happy customer.
There are 5 sets of photos (click here to see the full review and all pictures):
- BD vs white screen: overhead lighting
- BD vs white screen: ambient light/windows
- BD vs white screen: completely darkened room
- BD only, single image: varying light conditions
- BD only: darkened room
Call of Duty on 113″ Black Diamond 16:9 aspect ratio..clear as a plasma!:) A gamer’s dream screen!
R.Branson | End User
Just got my 113″ Black Diamond projection screen installed…breathtaking!!! Black Diamond is as clear as any tv on the market!! From games to movies this screen is phenomenal!
R.Branson | End User
Best projection screens hands down! You guys rock!
M.Buquoi | End User
I have been to Best Buy stores in four different states looking for 3D projectors. So far only the Sony is displayed with no 3D emitter or glasses. The people at the stores are very knowledgable. If people could see the black diamond, they would not settle for a 60 inch flat panel. Thank you Screen Innovations for everything you do.
Kelly Sandlin | End User
I just want to thank you for the Black Diamond Zero Edge G2 projection screen. I truly am impressed with this product from the packaging, the included LED lighting kit, ease of mounting, and screen performance. I would be happy to let anyone know what an incredible product this is. Thanks so much Ryan and team.
Mark F. | End User
“I just wanted to send a quick note to thank you for your call this afternoon. I am truly blown away by your customer service. I knew when I chose to buy a screen innovations projection screen I was getting a great product, what I didn’t know was what a great customer centric company I was getting behind it. You guys are amazing and I am very appreciative of your support. Thank you. Thank you. Thank you.”
John S. | End User
Just wanted to let you know the screen is fine it was about a week later the line went away. Sorry I did not get back to you sooner had a few things going on here, but I just wanted to thank you for all of your help. I’m glad to have purchased the screen from your company the picture looks great and 3D is out of this world. Your service is unmatched you made everything easy thanks again have a Happy Holiday and new year I will send a few pics of theater.
G.Tirre | End User
Just to give you some quick feedback now that I’ve installed my Black Diamond Zero Edge projection screen.
What else could I say than it’s just great! After months of struggling to completely refurbishing my home (needless to say that installing my black diamond fixed screen was probably the easiest part of my works ), it’s such a pleasure to sit in front of the screen and … forget about it! You enter into the world of 20th century and you wonder why you have been waiting so long to go for front projection!
I want to thank you and the SI team for the support provided, for the amazing packaging protecting the screen which traveled safely above the Atlantic and secured that I can now enjoy it!
Great team and a great product!
Greetings from Brussels, Belgium
André | End User