Screen Innovations Reference and Performance Series Products are covered by a Lifetime Replacement Policy. This policy covers any failure, abuse, damage and acts of God. Under this policy Screen Innovations will repair, or replace the damaged unit with a comparable replacement model, for 50% of the retail price of the current replacement product.
Screen Innovations will determine the most comparable replacement model. All shipping charges to and from the factory are to be prepaid by customer. All replacement units will ship based on current availability. All returns or damaged goods must have a Return Merchandize Authorization number issued by Screen Innovations.
Returns without a RMA number will not be accepted.