Support

Screen Innovations Projection Screen Install Videos

Visit our screen install video page to see the latest install videos.

Lifetime Replacement Policy

SI is committed to 100% customer satisfaction and strives daily to improve the products manufactured and the service provided. All products are covered by a one year parts and labor warranty against manufacturer defects.

All products are also covered by our Lifetime Replacement Policy. If at any time the original owner of an SI Screens product experiences a defect or damage of any kind, manufacturer or otherwise, upon receipt of the defective product and proof of purchase, SI will repair to like new condition or replace (at company discretion) any currently manufactured product for one half of the then current suggested retail price for that product.

RMA Policy

To receive your RMA return authorazation number, please print and fax your completed form to (512) 832-6136.

Customer Support Program

SI also provides free customer support from 8:00 am – 5:00 pm Central Standard Time Monday through Friday. Support options range from expert telephone and email support to referral of qualified in home professional installers around the nation.

We are located at: 2105 Denton Dr. Austin, TX 78758

Phone: 512-832-6939
Fax: 512-832-6136

SI Graphics Downloads

To download SI’s high resolution images and products, visit our graphics download page.

Important Documents

This page can provide you with some important and necessary documents and Brochures.

Documents on this site require Acrobat Reader to view and print them. You can download a free copy of Acrobat Reader by clicking on the button below.

get-adobe-reader

Notes

If you have specific questions about using our system, contact our Support Team.

To locate a dealer email Dealer Support or call 512 832 6939 for immediate assistance.

 
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