Support
Screen Innovations Projection Screen Install Videos
Visit our screen install video page to see the latest install videos.
Lifetime Replacement Policy
SI is committed to 100% customer satisfaction and strives daily to improve the products manufactured and the service provided. All products are covered by a one year parts and labor warranty against manufacturer defects.
All products are also covered by our Lifetime Replacement Policy. If at any time the original owner of an SI Screens product experiences a defect or damage of any kind, manufacturer or otherwise, upon receipt of the defective product and proof of purchase, SI will repair to like new condition or replace (at company discretion) any currently manufactured product for one half of the then current suggested retail price for that product.
RMA Policy
To receive your RMA return authorazation number, please print and fax your completed form to (512) 832-6136.
Customer Support Program
SI also provides free customer support from 8:00 am – 5:00 pm Central Standard Time Monday through Friday. Support options range from expert telephone and email support to referral of qualified in home professional installers around the nation.
We are located at: 2105 Denton Dr. Austin, TX 78758
Phone: 512-832-6939
Fax: 512-832-6136
SI Graphics Downloads
To download SI’s high resolution images and products, visit our graphics download page.
Important Documents
This page can provide you with some important and necessary documents and Brochures.
- Why HD Screen Material?
- Why CURVE your screen?
- SI Fixed Snap Instructions
- Gamma HD white paper
- Solor HD white paper
- Lunar Gray HD white paper
- Black Diamond 0.8 white paper
- Lunar Maestro HD white paper
- Gamma Maestro HD white paper
- SI Fixed Instructions Black Diamond
- SI Fixed Instructions
- SI Reference Motorized Instructions
- SI Performance Motorized Instructions
- SI Flush Chassis Instructions
- SI Manual Pull Down Instructions
- SI Sensation Instructions
- SI Mobile Sensation Screen Instructions
- SI Reference Motorized 3D CAD
Documents on this site require Acrobat Reader to view and print them. You can download a free copy of Acrobat Reader by clicking on the button below.
Notes
If you have specific questions about using our system, contact our Support Team.
To locate a dealer email Dealer Support or call 512 832 6939 for immediate assistance.







