SI Eco-System
About the TRO.Y 2
Last Updated: July 28, 2026Product Overview Features Embedded commissioning software 485 programming Powered via PoE Four segmented 485 bus line Integration with third-party automation systems via IP or RS232 Compatible with SDN 2.0 (485) and Somfy Synergy™ API Advanced Lutron compatibility Din Rail mounting capability Built-...
Firmwares: TRO.Y & Helen
Last Updated: July 28, 2026Before You Update Always backup your current configuration before applying firmware updates. Current Firmware TRO.Y 2 v3.31Latest Release ↓ Download Release Notes ZigBee Limit Bug Fixes User Interface updates Helen v1.3May 21, 2025 ↓ Download Release Notes Enables functionality of new Nino motors Ve...
Helen: Installation Instructions
Last Updated: July 28, 2026Overview Helen is a Zigbee device that can function as either a coordinator (connected directly to TRO.Y2) or a router (extending your mesh network). This guide covers setup, configuration, and troubleshooting for both modes. Info: Helen devices come pre-configured from the factory. Look for the pin...
Josh AI TRO.Y Integration
Last Updated: July 28, 2026Overview Prerequisite: Ensure both the TRO.Y and JOSH devices are connected to the same network. Video Tutorial ! Important: Currently Josh AI will not import groups from TRO.Y, and RTS motors connected via Pegasus. Steps for Integration via Auto-Discovery 1: Log in to Josh Portal Log in to the JOSH...
Pegasus: Installation Instructions (Standalone)
Last Updated: July 28, 2026Note: These instructions are for using the Pegasus in "Standalone" mode. Pegasus is a versatile device that can control RTS motors, act as a smart repeater, learn remotes and sensors, and bridge between RTS and RS-485 systems. Use the sections below to configure Pegasus for your specific application...
TRO.Y 2: 3rd-Party Integration
Last Updated: July 28, 20263rd Party Integration Telnet/JSON Server Settings Telnet/JSON Server Settings allow third-party control systems to communicate with TRO.Y. Only 1 Telnet connection can be used on TRO.Y at a time. Click Integration Settings Click Show on Telnet/JSON Server Settings Select TCP Choose Telnet port (defa...
TRO.Y 2: Adding Devices
Last Updated: July 28, 2026Adding Devices to TRO.Y Discovering PoE and RS-485 Shades RS-485 Wired Shades In the Integration Table: Navigate to the Integration Table in the TRO.Y GUI Select the Device Table Click the Start Wired Discovery button Devices will automatically appear in the device table Click Stop Wired Discovery w...
TRO.Y 2: Advanced Features & Commands
Last Updated: July 28, 2026Advanced Features Reports & Backups Creating a Site File (Backup) Important: Site File will only Backup 485 Devices. Wireless Devices will not be backed up. Click the "Report" button to open the Integration Report menu From here, you can create, delete, save, and load site files and reports Reports ...
TRO.Y 2: Groups, Scenes & Events
Last Updated: July 28, 2026Groups & Scenes Creating Groups RS-485 Groups Only like devices can be in the same group. If you are using multiple communication types, check out the Creating Super Groups section. In the Integration Table: Go to Integration Table Group Table Click Create Group Enter a Group Name Select "RS485" fro...
TRO.Y 2: Installation & Hardware
Last Updated: July 28, 2026Welcome to TRO.Y 2 This comprehensive guide covers everything you need to know about the TRO.Y 2 IP Control Gateway. Navigate through the sections using the tabs above or use the quick links below. What is TRO.Y 2? TRO.Y 2 is Screen Innovations' second-generation IP Control Gateway featuring embedde...
TRO.Y 2: Keypads & Remotes
Last Updated: July 28, 2026Keypads & Remotes Pairing Remotes to Pegasus RF Compatibility Modes There are four RF Compatibility Modes to choose from: Somfy - Somfy/Olibra/RF Control Alpha - KAOS Alpha Motors Lutron - Lutron Pico Remote control SI Screens / SI KAOS - SI Screens / SI KAOS motor and remote control Select the appr...
TRO.Y 2: Setup & Discovery
Last Updated: July 28, 2026Setup & Discovery Best Practices for System Integration: When configuring an SI shade/screen system, data is stored across multiple devices, including motors, keypads, and gateway devices, as well as the web browser used to configure TRO.Y 2. During commissioning, slight delays may occur based on de...
TRO.Y 2: Troubleshooting
Last Updated: July 28, 2026Troubleshooting Finding & Accessing TRO.Y Connection Requirements: TRO.Y 2 requires PoE (Power over Ethernet). Connect to a PoE switch or use the included PoE injector. Verify LEDs are lit on the front of the unit. Method 1: Ping TRO.Y Windows: Open Command Prompt, type ping troy , press Enter Mac: ...
TRO.Y Quick Setup Guide
Last Updated: July 28, 2026Quick Setup Overview Fastest Method to Find TRO.Y: Open Command Prompt (Windows) or Terminal (Mac) and type ping troy -- you'll see the IP address instantly. 1. Find Your TRO.Y on the Network With Network Connection Step 1: Using Command Prompt/Terminal Open CMD (Windows) or Terminal (Mac) and run: p...
Zigbee Mesh Design Guide
Last Updated: July 28, 2026Overview This guide provides the knowledge needed to design reliable wireless shade systems. Proper planning of the entire wireless environment before installation leads to successful first-visit deployments, satisfied customers, and fewer callbacks. The Screen Innovations Eco-System uses Zigbee wir...
Zigbee Mesh Network & Troubleshooting Guide
Last Updated: July 28, 2026Overview This guide provides technical procedures for diagnosing and resolving Zigbee connectivity issues in Screen Innovations shade control systems. It covers the TRO.Y 2 gateway, Helen coordinator/router architecture, and the RF considerations necessary for reliable wireless shade operation. TRO....
