General Cleaning Rules #
Never use abrasive pads or harsh chemicals on any screen material.
Always test your cleaning method on a small, inconspicuous area first.
“Soapy water” means diluted distilled water mixed with a small amount of mild dish detergent.
Maestro White #
Vacuum with a soft bristle attachment to remove loose dust.
For marks or smudges, use a clean microfiber cloth dampened with soapy water.
For stubborn marks, try a white pencil eraser — gently rub the affected area.
Slate, Pure White, PureGray, 360 #
Use a clean microfiber cloth dampened with distilled water only.
Do not scrub excessively — use gentle, circular motions.
For oily marks, use a degreaser diluted 1:20 with distilled water.
Black Diamond #
Use “Whoosh” screen cleaner (or equivalent) with a clean microfiber cloth.
Spray the cleaner onto the cloth, not directly onto the screen.
FlexGlass #
Use a glass cleaner diluted 1:10 with distilled water.
Apply with a clean microfiber cloth using gentle, even strokes.
Wrinkle Removal & Troubleshooting #
Applies to: Slate, Slate AT, Pure Gray & White, Pure Gray & White AT
Wrinkle Removal (4 Steps) #
Step 1: Ensure Proper Tensioning #
For Post systems: verify posts are secured from center outward. For Snap systems: check that all snaps are fully engaged.
Step 2: Apply Gentle Heat #
Use a hairdryer on low or medium setting. Hold 12-18 inches from the back side of the material. Use circular motions across the wrinkled area.
Step 3: Allow Material to Relax #
After applying heat, allow 12-24 hours for the material to settle. Maintain room temperature between 70-80°F.
Step 4: Check Frame #
Verify the frame is perfectly square and rigid. An out-of-square frame can cause persistent wrinkles.
Impressions & Dents (3 Methods) #
Method 1: Hairdryer + Microfiber #
Apply gentle heat with a hairdryer while applying light circular pressure with a clean microfiber cloth on the affected area.
Method 2: Warm Room Method #
Place the screen in a temperature-controlled room (75-80°F) for 24-48 hours. The material will gradually relax and the impression should diminish.
Method 3: Warm Damp Cloth #
Lay a warm, damp cloth over the affected area. Reheat gently with a hairdryer to create steam that helps relax the material.
Fish Scaling #
Fish scaling is caused by improper storage or incorrect rolling of the screen material. To fix:
Use a garment steamer held at a safe distance from the material.
Work in gentle, even passes across the affected area.
Care Tips #
Never iron the screen material.
Avoid contact with sharp objects or fingernails.
Store and transport the screen carefully — always roll, never fold.
Maintain consistent temperature and humidity in the viewing room.
